COMPLAINT NOTICE

If you have a problem with the services provided by this credit union, please contact us at:

My Community Credit Union
600 W Louisiana
Midland, TX 79701
432-688-8400

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union in Person or U.S. Mail by contacting the Texas Credit Union Department:

Texas Credit Union Department
914 East Anderson Lane
Austin, Texas 78752-1699
Telephone Number: (512) 837-9236
Fax Number: (512) 832-0278

Email: complaints@cud.texas.gov
Website: www.cud.texas.gov/

Mortgage Notice of Error

If you believe there is an error on your statement or in the servicing of your mortgage loan account, you must send a written notice to us at:

My Community Credit Union
Attention: Mortgage Servicing
600 W. Louisiana, Midland, TX 79701

You must use this established address to assert an error about your mortgage loan. In your written notice you must provide name, property address, loan number and statement of error.