Report a Lost or Stolen Card

Debit Cards

If your debit card has been lost or stolen, please contact us immediately to avoid any fraudulent charges to your account.

  • During MCCU business hours, please contact us at 432.688.8400 to report your card lost/stolen.  
  • After hours and on weekends, please contact 1.800.264.5578 to report your card lost/stolen. 
  • If you are experiencing difficulty with your debit card after hours, please call 866.842.5208

You may also report a card lost/stolen via My Mobile, our mobile app.

Credit Cards

If you have a lost or stolen credit card, please contact: 

Card Member Services
800.442.4757

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